What we've learned, written down
Practical guidance from 35 years of walking round care homes, compatibility, compliance, and the things that only show up at 3am.
Practical guidance from 35 years of walking round care homes, compatibility, compliance, and the things that only show up at 3am.
No hold music and no call centre, this goes straight to the people in Middlesbrough who know the products. We’re here Monday to Thursday 8am–4.30pm and Friday 8am–4pm, usually within a couple of hours.
Prefer to ring? 01642 211 500, you'll get a person, not a menu.
Pick the closest match. Most issues are solved in under a minute, and if not you will land with the team who built it.
We made it, so we can usually diagnose it on the phone. Have the mat and the call point to hand if you can.
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