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Maxalert

We didn't just stock another brand.
We designed our own.

After years of working with care teams and nurse call systems, we knew what mattered. So we put that experience into Maxalert. Straightforward, dependable falls prevention products, designed around the people they protect and the people who use them every day.

Why buy direct

Many suppliers can sell the same products.
Very few can design, develop, manufacture and support them.

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Expert product knowledge

The person on the phone can tell you why a mat is triggering, not just read a spec sheet.

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Direct technical support

No manufacturer to escalate to. We are the manufacturer.

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Ongoing product development

Changes come from what care staff tell us, and we can make them.

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Advice before and after purchase

Including telling you when you do not need the more expensive option.

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Designed in-house

Our own design team, working to what care settings actually need.

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Large stock holding

Held here, so the common lines go out the same day.

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Confident you get the best price

Straight from the manufacturer, with no reseller in between.

A Maxalert monitor unit mounted on a care bed rail Maxalert monitor, in situ
A Maxalert monitor in hand A Maxalert sensor mat on a care bed
History

We've put a lot into Maxalert.
And we're not done yet.

We started developing Maxalert around 11 years ago. Since then it has grown into a range used by care providers right across the UK. We know the products, we know what they are there to do and, most importantly, we know they do it well.

We have never been interested in adding bells and whistles for the sake of it. We want Maxalert to be dependable, straightforward to use and fairly priced for the quality you are getting. The sort of kit you can order, put to work and get on with everything else you have got to do.

That does not mean we leave it alone. We listen to what customers tell us, spot where things could be better and keep working on the range. Sometimes that means improving a product. Sometimes it means developing something new. Sometimes it is simply finding a better way of getting it from us to you.

We think Maxalert is pretty good. We're still trying to make it better.

A Maxalert unit being built at the RGS bench

Fall prevention accessories:
things you might not know.

Sensor mats have a recommended lifespan
Like other falls prevention equipment, sensor mats need regular checks and planned replacement. Maxalert sensor mats should be replaced one year from the date they are first put into use.
A quick test should be part of the routine
Test the mat, the connection and the alert before use. It takes a moment, but it is an important one.
Keep sensor mats flat
Folding, rolling or bending a mat can damage the internal components. Store it flat when it is not in use.
The mat is only one part of the setup
A working mat still needs the right connection to the nurse call system. Checking compatibility before ordering saves a fair bit of faffing about afterwards.
Think about the cable too
Leads should be positioned so they do not introduce another trip hazard while you are trying to reduce one.
An early warning, not the whole answer
Mats alert staff to movement. They should form part of a wider, individual approach to falls prevention rather than be relied on alone.
Cleaning matters, and so does how you clean it
Maxalert floor sensor mats can be wiped clean but must not be submerged. Always follow the instructions for that product.
If something does not seem right, do not ignore it
Check the connections and test again. If it still is not working correctly, take it out of use.
One solution will not suit everyone
Floor mats, bed sensors, chair sensors and motion detectors do different jobs. The right choice depends on the individual and their environment.
Maxalert by numbers
25+ years of combined falls prevention experience
1000s Maxalert products sold every year
15+ nurse call systems supported
250+ care groups supplied

Questions we get asked

Will it work with our nurse call system?
Yes. Our products are sold with the necessary connection cable. To make sure you have the right product, check the product description or use the system finder.
How long does the mat last?
The product comes with a 12-month warranty, subject to our warranty terms and conditions. Sensor mats should be replaced one year from the date they are first put into use.
Do we pay VAT?
VAT exemption is designed to help the individual. To check whether you qualify, please check here.
How quick is delivery?
Most of our stock orders are despatched the same day, up to 2pm. If you have a specific requirement, please let us know.

You've got enough to think about.Ordering shouldn't be one of them.

Some orders are straightforward. Some certainly are not. That is what an RGS account is for. You will get 30-day terms and ProSource to keep your ordering in one place. Less chasing, less paperwork and less messing about.