No hold music and no call centre, this goes straight to the people in Middlesbrough who know the products. We’re here Monday to Thursday 8am–4.30pm and Friday 8am–4pm, usually within a couple of hours.
Prefer to ring? 01642 211 500, you'll get a person, not a menu.
Pick the closest match. Most issues are solved in under a minute, and if not you will land with the team who built it.
We made it, so we can usually diagnose it on the phone. Have the mat and the call point to hand if you can.
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This temporary surcharge is due to global increases in shipping, fuel, and manufacturing costs and is applied as a percentage of your order value.