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C-Tec & Nursecall 800 Spares
Ordering regularly? An RGS account gives you 30-day terms and ProSource, so all your ordering is
in one place. Open an account
“Jeremy was especially helpful guiding me to the right mat for our system, and it was sorted the same day.”
“It alerts the staff when she moves so they can check she's safe. Reassuring for the whole family.”
If you are buying for someone with a long-term illness or disability, or through a registered charity, you may be able to buy eligible products without paying VAT. There are a few rules around it, so we have made them nice and clear.
Six brands, one family business in Middlesbrough, supporting care providers since 1991. One phone number, one account, one delivery.
Nurse call accessories designed and manufactured by RGS for demanding care environments.
Manufactured by RGS
Care equipment solutions helping providers deliver safe, comfortable everyday care.
Manufactured by RGS
Spare parts for hoists, profiling beds and care equipment, keeping kit in service, not in a skip.
Group brand
Cleaning and infection control for care settings, made to keep environments safe and hygienic.
Manufactured by RGS
A light sensory foam that lets people living with dysphagia experience familiar flavours again.
Group brand
Your account portal, reordering, order history, agreed pricing and invoices in one place.
Customer portalNo hold music and no call centre, this goes straight to the people in Middlesbrough who know the products. We’re here Monday to Thursday 8am–4.30pm and Friday 8am–4pm, usually within a couple of hours.
Prefer to ring? 01642 211 500, you'll get a person, not a menu.
Pick the closest match. Most issues are solved in under a minute, and if not you will land with the team who built it.
We made it, so we can usually diagnose it on the phone. Have the mat and the call point to hand if you can.
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